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In Your Face Banking

In Your Face Banking

There is a fair amount of technology these days that is simply silly. You’re looking at a prime example.

My bank has now installed the so called “customer video module” alongside the suction tube station at each drive thru teller bay. Each time I arrive to make a deposit, I’m greeted by the camera-distorted, smiling face of my remote bank teller, teeth and nose front and center.

This always reminds me of how I used to spend an inordinate amount of time ogling the large, red ornamental balls on the family Christmas tree as a kid. I remember how fascinating it was to watch my own cross-eyed face bulging out of proportion as I zoomed in and out on the large red orbs.

Why some bank executive thinks I need this I’m not sure. Entertainment perhaps? It is somewhat entertaining to chuckle to one’s self while looking at the clownish face of a banker on the other end trying to appear professional and competent.

That is until you realize that they are getting practically the same view of you! Heck they probably have a gallery of goofy customer faces on the break room bulletin board for their own lunchtime entertainment!

Think I’ll drive up one day with one of those nose and glasses thingys on my face just to see the reaction on the screen.

2 Comments

  1. Oh, man. You really need to do the nose-glasses thing.
    I have not encountered this technology in Ohio, but that might be because I mostly use ATMS. It sounds completely strange. And funny.

    Posted on 23-Mar-07 at 7:12 pm | Permalink
  2. Oh I imagine it will be at all the banks before long. Once one bank does it, the other banks have to fall in line behind, even if it’s a dumb idea.
    When it comes to your bank, try it. It’s strange.

    Posted on 23-Mar-07 at 9:21 pm | Permalink

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